Support FAQ: Difference between revisions
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# Backup your saves and Diablo II folder in-case you need to start over |
# Backup your saves and Diablo II folder in-case you need to start over |
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# Try the character converter utility '''https://github.com/BetweenWalls/PD2-Converter''' |
# Try the character converter utility '''https://github.com/BetweenWalls/PD2-Converter''' |
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# |
#:* '''Make sure to convert your character files and your PlugY stash file.''' |
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# |
# If the converter doesn't work, check the pinned comments on Discord in the '''[https://discord.com/channels/701658302085595158/770081262982529064 #tech-support]''' channel to see if there is a method to roll-back your version |
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## If one exists, attempt to roll-back your version and then load each character and remove all items that were announced to be incompatible |
## If one exists, attempt to roll-back your version and then load each character and remove all items that were announced to be incompatible. |
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##:* '''You need to go through both the character and mercenary and every personal and shared stash tab.''' |
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## Once you have removed all affected items, update to the latest version through the Launcher and make sure your Launcher version is the latest |
## Once you have removed all affected items, update to the latest version through the Launcher and make sure your Launcher version is the latest |
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## Repeat this process as needed until you remove all affected items |
## Repeat this process as needed until you remove all affected items |