Support FAQ: Difference between revisions
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== Stash tabs not working == |
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Remove the -ns (no sound) argument from your game shortcut. |
Remove the -ns (no sound) argument from your game shortcut. |
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== Crashes when joining games == |
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# Make sure you have an exception in Defender. '''See: [[#How-to create an exception in Windows Security/Defender]]''' |
# Make sure you have an exception in Defender. '''See: [[#How-to create an exception in Windows Security/Defender]]''' |
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# Try compatibility mode. '''See: [[#How-to run the game with different compatibility settings]]''' |
# Try compatibility mode. '''See: [[#How-to run the game with different compatibility settings]]''' |
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⚫ | You more than likely used a non-english installer for Diablo II. You will need to download the English installers for Diablo II and the Lord of Destruction expansion and then reinstall everything including the PD2 Launcher. '''See: [[#How-to install Project Diablo 2]]''' for links and information on downloading the proper installer. |
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== Crash when looking at items == |
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== You have music/ambient sound but no other game sounds == |
== You have music/ambient sound but no other game sounds == |
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# Try changing your surround sound settings on your sound card. |
# Try changing your surround sound settings on your sound card. |
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# Your installation may be corrupt. Reinstall everything (Diablo II and the launcher) and make sure you have an exception created. '''See: [[#How-to install Project Diablo 2]]''' |
# Your installation may be corrupt. Reinstall everything (Diablo II and the launcher) and make sure you have an exception created. '''See: [[#How-to install Project Diablo 2]]''' |
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# If it happens during Rathma or other specific encounters, use the '''[https://discord.com/channels/701658302085595158/802993961827696640 #create-ticket]''' channel on Discord to report the issue. The ticket will have information about logs you can submit. |
# If it happens during Rathma or other specific encounters, use the '''[https://discord.com/channels/701658302085595158/802993961827696640 #create-ticket]''' channel on Discord to report the issue. The ticket will have information about logs you can submit. |
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== Can’t click on in-game Settings button == |
== Can’t click on in-game Settings button == |
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Make sure you are using CTRL+Click and not just regular clicking. |
Make sure you are using CTRL+Click and not just regular clicking. |
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== Stash tabs not working == |
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⚫ | You more than likely used a non-english installer for Diablo II. You will need to download the English installers for Diablo II and the Lord of Destruction expansion and then reinstall everything including the PD2 Launcher. '''See: [[#How-to install Project Diablo 2]]''' for links and information on downloading the proper installer. |
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