Support FAQ: Difference between revisions
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(Page for common support issues and fixes for Project Diablo 2, Diablo 2 and PlugY) |
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# If you have tried using any Glide wrappers (such as Sven's) there may be an issue with the installation or configuration. Try adjusting the configuration or removing it. |
# If you have tried using any Glide wrappers (such as Sven's) there may be an issue with the installation or configuration. Try adjusting the configuration or removing it. |
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# Try changing loot filters -- this is harder to test unless you can consistently reproduce the error. |
# Try changing loot filters -- this is harder to test unless you can consistently reproduce the error. |
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# Your installation may be corrupt. Reinstall everything (Diablo II and the launcher) and make sure you have an exception created. '''See: [[# |
# Your installation may be corrupt. Reinstall everything (Diablo II and the launcher) and make sure you have an exception created. '''See: [[#How-to install Project Diablo 2]]''' |
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# If it happens during Rathma or other specific encounters, use the '''[https://discord.com/channels/701658302085595158/802993961827696640 #create-ticket]''' channel on Discord to report the issue. The ticket will have information about logs you can submit. |
# If it happens during Rathma or other specific encounters, use the '''[https://discord.com/channels/701658302085595158/802993961827696640 #create-ticket]''' channel on Discord to report the issue. The ticket will have information about logs you can submit. |
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== Crash when looking at skills == |
== Crash when looking at skills == |
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You more than likely used a non-english installer for Diablo II. You will need to download the English installers for Diablo II and the Lord of Destruction expansion and then reinstall everything including the PD2 Launcher. '''See: [[# |
You more than likely used a non-english installer for Diablo II. You will need to download the English installers for Diablo II and the Lord of Destruction expansion and then reinstall everything including the PD2 Launcher. '''See: [[#How-to install Project Diablo 2]]''' for links and information on downloading the proper installer. |
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