Support FAQ: Difference between revisions
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(Created page with "== Failed to join game == Try creating games on different game servers. If you continue to receive the same error then it is likely that the game server you were originally in crashed. The realm server still thinks your character is in-game because the game server did not report you leaving the game since it crashed. Therefore, the realm doesn't let your character into another game. While rare, this does unfortunately happen and the only fix is to wait for the game serve...") |
(Page for common support issues and fixes for Project Diablo 2, Diablo 2 and PlugY) |
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# Reboot your computer. |
# Reboot your computer. |
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# If you are unable to resolve the issue, you can manually download a filter and place it in the ProjectD2 folder. The file must be named loot.filter or you can replace the default.filter with yours. |
# If you are unable to resolve the issue, you can manually download a filter and place it in the ProjectD2 folder. The file must be named loot.filter or you can replace the default.filter with yours. |
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== Offline characters missing after playing Diablo 2 Resurrected == |
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# Locate the D2R save game location. |
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## '''%USERPROFILE%\Saved Games\Diablo II Resurrected''' is the default location |
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## If nothing is there, the saves are either gone forever or you may have a different save location. |
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## You can try searching your computer for <charname>.d2s |
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# If you are able to locate them, now locate the Diablo II save location. |
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## The normal location should be in the '''Save''' folder where you installed Diablo II, not the ProjectD2 folder and not the D2R folder. |
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##: You can also look in: |
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### '''%USERPROFILE%\Saved Games\Diablo II''' |
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### '''%USERPROFILE%\Documents\Saved Games\Diablo II''' |
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### '''%USERPROFILE%\Documents\My Games\Diablo II''' |
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### If you are still unsure, create a new test character and look in those locations, you should see a <charname>.d2s file |
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# Once you are able to locate the save files (including _LOD_SharedStashSave if you use PlugY) copy or move them back to the original Save folder. |
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# Open up the game to see if they are restored. If D2R modified the files in any way, the characters are likely unrecoverable. |
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# Make regular backups of your stuff. |
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== Choppy FPS while playing online or offline == |
== Choppy FPS while playing online or offline == |
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# Reboot |
# Reboot |
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# Reset the settings by closing out of the game and launcher and delete the '''ddraw.ini''' file in the '''ProjectD2''' folder. |
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== How-to install Project Diablo 2 == |
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== PD2 Installation guide == |
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See: '''[https://discord.com/channels/701658302085595158/773733255811039273 #how-to-install]''' channel on Discord. |
See: '''[https://discord.com/channels/701658302085595158/773733255811039273 #how-to-install]''' channel on Discord. |
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== |
== How-to install PlugY == |
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# Try steps 1 and 2 again |
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