Support FAQ: Difference between revisions
→Game errors & crashes
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# Your installation may be corrupt. Reinstall everything (Diablo II and the launcher) and make sure you have an exception created. '''See: [[#How-to install Project Diablo 2]]'''
# If it happens during Rathma or other specific encounters, use the '''[https://discord.com/channels/701658302085595158/802993961827696640 #create-ticket]''' channel on Discord to report the issue. The ticket will have information about logs you can submit.
== Failed to load ProjectDiablo.dll ==
# '''See: [[#Problems with the PD2 Launcher]]'''
# '''Make a backup of anything you may want to keep (save files, loot filters, etc).'''
# Perform a clean reinstall (properly uninstall Diablo 2 and any PD2 Launchers), and delete the Diablo II folder if it still exists. See the '''[[#How-to install Project Diablo 2]]''' guide.
#* '''Please read and follow the instructions closely.'''
#* If you have any questions, please ask on Discord in the the '''[https://discord.com/channels/701658302085595158/770081262982529064 #tech-support]''' channel.
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