Support FAQ: Difference between revisions
→Unable to enter game, generic bad file/inventory data
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## If one exists, attempt to roll-back your version and then load each character and remove all items that were announced to be incompatible. This includes every personal and shared stash tab.
## Once you have removed all affected items, update to the latest version through the Launcher and make sure your Launcher version is the latest
# You can try the character converter utility
# If no method is available or they do not solve the issue, your options are to:
## Continue to use your non-updated copy (if you have one) until a method is available (not always possible)
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