Support FAQ: Difference between revisions
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# Run the launcher and press Play.
# Make sure you have an exception made in Defender. '''See: [[#How-to create an exception in Windows Security/Defender]]'''
# Try changing graphics modes:
## If both 3dfx and ddraw work for you, try changing modes and testing in game then switch back and test again.
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== Halt error ==
# Make sure you have an English version of Diablo 2 + LoD installed. '''See: [[#How-to install Project Diablo 2]]''' for links and information on downloading the proper installer.
# If you have tried using any Glide wrappers (such as Sven's) there may be an issue with the installation or configuration. Try adjusting the configuration or removing it.▼
# Try changing loot filters -- this is harder to test unless you can consistently reproduce the error.
▲# If you have tried using any Glide wrappers (such as Sven's)
# Your installation may be corrupt. Reinstall everything (Diablo II and the launcher) and make sure you have an exception created. '''See: [[#How-to install Project Diablo 2]]'''
# If it happens during Rathma or other specific encounters, use the '''[https://discord.com/channels/701658302085595158/802993961827696640 #create-ticket]''' channel on Discord to report the issue. The ticket will have information about logs you can submit.
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# Open the D2GL settings menu (CTRL+o)
# On the Graphics tab disable '''FXAA'''
#: <br>
#: [[File:Fxaa colors.PNG]]
== Poor performance with hybrid graphics ==
If you have an integrated and dedicated video card (common in laptops) the game may be using the wrong video card. The steps below are for creating an override for the game to force it to use the dedicated video card. If you have an AMD card, the steps should be somewhat similar through the AMD graphics software, you'll just have to find it or google for instructions on the setup.
# Open the Nvidia Control Panel and go into the Manage 3D Settings section
# Click on the Program Settings tab
# Click the Add button and find Diablo II in the list.
##: <br>
##: [[File:NvidiaControlPanelProgramOverride_AddProgram.png|alt=Nvidia Control Panel Add Program|Nvidia Control Panel Add Program]]
##: <br>
# Hover over the program and make sure the path is to Game.exe in the ProjectD2 folder, not the base Diablo II folder or any other location
# If you don't see it in the list, click the Browse button and navigate to Game.exe in the ProjectD2 folder to add it
# Click Add Selected Program
# Change the preferred graphics processor to your dedicated card instead of Auto-Select or Integrated.
# Save the changes.
# You will need to restart the game and sometimes restart your computer
# You can also adjust any performance settings in the control panel for the game, separate from your global settings. You may need to play with various in-game and video card setting to find what works best for you
##: <br>
##: [[File:NvidiaControlPanelProgramOverride.png|alt=Nvidia Control Panel Program Override|Nvidia Control Panel Program Override]]
##: <br>
== Slow mouse movement with D2GL 3dfx graphics enabled ==
# In the advanced in-game settings (CTRL+O) try turning off FXAA and/or the HD Cursor setting.
# As a workaround, if you have more advanced mouse software you can also try creating a profile for the game with a higher DPI setting.
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